Over the past 10 years, Florida has experienced unprecedented growth in its labor marketwhich caused a greater number of job offers in various industries. According to recent data from the U.S. Bureau of Labor Statistics, The region reported more than 518 thousand vacancies in January 2024highlighting the high demand for workers in key sectors.
Among the most sought-after jobs, The position of customer service representative is already recognized for its competitive salary and, mainly, by the growing need for bilingual employees, especially those who are fluent in Spanish. In a state where the Hispanic population continues to grow, The ability to speak Spanish has become a fundamental requirement for many companies looking to provide better service to their customers.
Proof that the customer service sector is on the rise is that Hillsborough County Solid Waste Management Departmentlocated in Tampa, is looking for a bilingual representativeable to handle communication in English and Spanish.
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Job details
This position requires additional skillshow it isThe use of technological tools, as well as Microsoft operating system package (Outlook, Excel and Word), in addition to a professional attitude and accessible to customers.
The salary offered for this position ranges from $32,552 to $58,260 per year.which will depend on the candidate’s experience and skills. The ability to work both independently and as part of a team is key for those wishing to apply for this position.
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The popularity of bilingual positions
An analysis carried out by Indeed, known for being one of the most important job search platforms, reveals that Customer service representatives in Florida can earn an average of $23 per hourwhich is equivalent to an approximate annual income of 44,689 dollarswhich is on the threshold of the vacancy that is seeking to be filled.
The main cities of the state, such as Miami, Jacksonville, Orlando, Tampa and Fort Lauderdale are among those that demand more bilingual employeesAdditionally, the ability to communicate in both Spanish and English is highly valued, as it facilitates interaction with the growing Spanish-speaking community in the region.
In summarythe demand for bilingual workersparticularly in the customer service area, continues to rise in Florida, offering an excellent opportunity for Spanish speakers looking to improve their employment situation in 2024.
