For an iPhone 12 repair you can only go to an authorized Apple repairer. Is Apple further heading for a repair monopoly with this?
Read on after the ad.
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‘It is impossible for a third party to repair the screen or the cameras of the iPhone 12’
Apple has long been known as a hard-to-fix brand, and it seems that with the iPhone 12 this also remains the case. According to the repair report of iFixit it is almost impossible for a third party to repair or replace the screen or camera of the latest Apple device. Repair is only possible with Apple’s System Configuration app. Coincidentally, only Apple has access to it.
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iFixit switches the screen and the cameras between two iPhone 12 devices during the repair test. After this, the website does a number of tests. During this assessment moment, both parts work less well to badly.
This means that the parts will still work, but there is also a good chance that the quality is less than you as a user would expect. The tests involved a switch between two brand new iPhone 12 devices with original parts. So there should be no uncertainty about the outcome.
Independent repair services cannot access System Configuration App
During the repair test of iFixit, the website performs multiple screen switches between two iPhone 12 models. With each switch, the same misleading message pops up warning that the screen may not be ‘real’.
After a system configuration, the repair is complete. This is stated in Apple’s internal training guide. With the Cloud-linked System Configuration App, authorized repairers can complete the repair. During this configuration, Apple authorizes the serial number of the display or camera. Unfortunately, independent repair services cannot access this.
Apple and the alleged monopoly
As an iPhone 12 user, it is best to go to an authorized repairer. Only then can you be sure that the repair is complete. With this, Apple is increasingly heading for a monopoly position, because the company keeps all repairs in its own hands.
It is not the first time that Apple has been given the ‘monopoly’ stamp. Over the years, news in this area has appeared several times. Not only repairability is critically examined, but also the App Store in Apple Pay lie under a magnifying glass.
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