The situation with the delay in procedures throughout Cuba is an “old evil.” Years and years of bureaucracy, delays in legalizations and other procedures, lead to the sales of appointments for them, whether in the Civil Registry or in agencies and law firms, becoming a daily occurrence on the island.
This year, from the Civil Registry in Matanzas, for example, they reported that the situation was chaotic and desperate for citizens who need to carry out some legal procedure. According to the state media Girón, in that city there are people who sell shifts for 700 pesos and others who take advantage of the disorganization to sneak in.
Furthermore, the online service offered the Ministry of Justice does not work properly and creates more delays and inconveniences. That is something that has also been reported month after month and improvements do not appear. Apparently, on the island, only something improves if there is a payment or some “little help” involved.
The testimonies of those affected also reveal the difficulties they face in obtaining documents such as death or birth certificates, essential to exercise their rights or even emigrate.
Sales of shifts to carry out procedures in Cuba
Some users detail that they have been waiting for months or years for a response to a procedure, while others have to endure precarious and unhealthy conditions in the Civil Registry offices, law firms and agencies, where sometimes there are no bathrooms or adequate ventilation. Or simply, they have to be under inclement weather on some sidewalk in the entity.
The director of Justice of Matanzas, on that occasion, recognized that the demand exceeded the attention capacity and that there is a lack of coordination between the virtual platform and reality. However, this is not a new situation, but one that has been going on for some time, according to these complaints.
“I have been suffering for years from this super bad job to legalize my house in my name: civil registry, law firms, notary, in addition to waiting light years for the documents that, when they are there, have errors,” said one woman.
While another assured, with desperation: “Sad, but that’s how it is. If you don’t go with the ticket in your hand, you don’t solve it, even if you wait in line.”
