The bad service and corruption in the Dallas, Texas Consulate, “is not the same as always,” accused the migrant from Ixmiquilpense, Karina Hernández Martínez, a native of Ixmiquilpan.
With 20 to 25 years of living there, married and with three children born in the United States, she said that “we always struggle a lot for appointments, to process passport or consular registration,” a situation that has not changed with the new federal government.
“According to the pandemic (of Covid-19) there are no appointments, no service, but service and care have always been bad,” he reiterated, regarding the fact that there are multiple complaints because the Consulate located on the street is closed from River, in Dallas County.
Even when calling the telephone number MEXITEL (6394835), “they no longer answer.”
She cannot renew her passport, which is currently more important for any process of renting the house, water contract and even picking up the children from school, the consular registration has lost its value as official identification, she said.
She works in a community church where infants are cared for, fed and taught, that is where from talking with other mothers, she knows that there are affected people like her, but that they are originally from Zacatecas, Durango, Monterrey, among others.
“We ask that for any procedure they want to get money from us, that they do not give good service and that they do not work to serve us,” he claimed.
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