A woman shared a story about how the attitude of the hostess and staff of the guest house ruined the pearl wedding celebration.
On the portal “sudzibas.lv”, the woman writes that it is a guest house “Svelmes”, due to the attitude of the employees, the guests literally stayed on the street.
“We ordered a banquet for 12 people on 01.08.2020, the reason for the celebration – a pearl wedding. We were satisfied with the location of the guest house, the offer of food and the price. the guest house to find out a couple of organizational issues, everything seemed to be in order until we arrived at the guest house with the guests on the evening of August 1, 202020.
I walked in, I said, we were here, but the service staff was very surprised to see me. I said that we have ordered a banquet, but it turns out that no one is waiting for us! Nothing! And then began nightmarish explanations – the hostess fell ill, the staff confused everything, the order page was pulled out of the book, and so on. , all sorts of nonsense. Imagine how you feel when you realize that there is nothing, no one is waiting, but other people are rejoicing in the ordered hall. The money paid was returned and compensated for 20 euros, but it did not offset my emotional trauma. We stayed on the street with the guests, “the woman shares her experience.
She adds that the service staff tried to change the situation.
“The woman from the service staff offered to wait an hour for us to take care of something. But there was not the slightest desire to stay there. I do not wish anyone such an experience and I do not recommend going to this place,” she added.
It should be noted that people occasionally share stories about how they pay for a service but do not receive it. For example, an incident was reported prematurely using the service “foodout.lv”, when the customer ordered the food, paid for it, but as a result was left without food.
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