In 2020 the behavior of consumers had changes due to the health pandemic and the economic uncertainty experienced by thousands of Mexicans, in the analysis published by the Condusef it is revealed that of the purchases made in electronic commerce, the use of the Debit.
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In other words, the Mexicans decided to keep their credit cards and use the debit cards that represent using their available money for salaries or savings.
Of the 3 thousand 499 million operations with credit and debit cards, debit card operations grew 46%, and 74% in their amount compared to 2019.
Rogelio Mata, deputy delegate in Tamaulipas of the National Commission for the Defense of Financial Users, pointed out that credit card purchases only increased 21% and 23% in amount, respectively.
The amount spent with a debit card increased 81% between the first and fourth semester of 2020, so in that contingency year caused by Covid-19 and the isolation measures, it is observed that the behavior of consumption on the internet was more cautious by giving preference to the use of debit cards, that is, by using their own resources over credit.
And is that for 5 years online purchases made with a debit card have had a quarterly growth rate of 16%, while operations with a credit card have grown by 9.6% per quarter.
It reported that in the 2020 period, electronic commerce operations with a debit card involved two times more than those carried out with a credit card.
In 2020, operations carried out with a debit card represented 70% of the total and the remaining 30% with a credit card.
Cardholders requested authorization for 938 million purchases in electronic commerce, using both means of payment, 62% ended in an authorized movement by the card issuing institution, that is, 582 million operations of which only 0.6% derive in a counter-charge or claim by the cardholder.
The Condusef recommends that before buying, you should find out about the types of fraud that exist in order to identify them, also avoid accessing offers that arrive by email, and instead go directly to the store’s page.
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