Home » World » The United States hosts the world’s inaugural McDonald’s that employs robots for customer service.

The United States hosts the world’s inaugural McDonald’s that employs robots for customer service.

The first robotized mcdonald’s of the world is already a reality and is located in the city of Fort Worth in Texas, USA. The franchise replaced the cashiers by touchscreens located at the entrance of the restaurant, so there is no longer any trace of the staff who served at the window of the McAuto.

With the new service, customers have to drive in the McAuto lane to wait for a transporter of food and drinks attends to them and serves them the command. According to statements by a restaurant spokesperson to ‘The Guardian’“the restaurant is not completely automated”, since the number of staff is the same as that of a traditional premises.

The primary difference is that this robotization “uses improved technology that allows the team to start prepare the orders of the users when they are near the restaurant”, thus limiting the interactions between employees and consumers.

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The objective of this technological incorporation is mainly improve the speed and accuracy of orders so that customers can collect He directs her through a “pre-order lane”, reducing waiting time.

More than one individual has not received the initiative positively, since they consider that a alternative more effective would be move up los salaries to employees who are below a salary worthy in most states.

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