“After months of isolation and lockdown – he explains – I would like to make Anna and Lia stay with other children and young people, to make them do something beautiful in the open air”. But it can’t, at least for now.
“My husband and I work full time, our holidays will only start on August 8th. So on June 4th I asked for the babysitting bonus on the INPS website. On June 8th I received the confirmation from the institute via email , in three days I opened the family booklet, as they asked me, so the charge came “.
Everything good? For nothing. “The rules for receiving the babysitter bonus came before those on the summer centers, if they had gone out together I would have chosen the centers!”, Laura assures.
Which immediately threw itself on the support number of the INPS site. “I wanted to know how to convert the bonus, but they replied that it was impossible. ‘Either, or the other’. But in fact, I only wanted the other, only the center.” Nothing. Laura did not trust the employee and called again to hear another voice from the Institute. Same answer: “You can’t convert the bonus.” A manager then came through and added: “The change is not foreseen, we have no indications. Write to the dedicated ‘My Inps’ website for clarification.”
After 10 days the “clarifications” arrived. But the message is incomprehensible.
The INPS gives the bank details on the payment mechanism of the summer center payment, but does not explain if Laura M. can take advantage of it having already received the ok to pay the 1200 euros for the babysitter or if she can and how to give up at first aid. Meanwhile, the thermometer reaches 30 degrees and the girls are locked in the house, even without lockdown, while the parents take turns not to leave them alone in smart-working.
– .
