Due to the recurrence of the epidemic, in response to the current situation, the railway department has officially launched a free refund measure starting today. According to the person in charge of the Passenger Transport Department of China Railway Group, in response to the recent sporadic cases and local clusters of epidemics in some areas of the country, in order to cooperate with local governments to reduce the flow of people, reduce the risk of travel, and reduce the implementation of epidemic prevention and control policies for people gathering.
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From 0:00 on January 7, 2021, passengers will be on the 12306 website of stations and railways (includingCell phone(Client) and other channels for refunding valid tickets for trains purchased before 24:00 on January 6, 2021, no refund fee will be charged. The purchased railway travel insurance will be processed at the same time, and netizens who have recently applied for refunds should also pay attention. This critical time point.
In addition, a number of airlines have issued special handling plans for tickets involving Shijiazhuang inbound and outbound flights, including free refunds, free changes, etc. Please consult each airline for details.
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