The Pamplona store that repairs mobile phones in record time: “As soon as we have the part, it is ready in an hour” – Local trade

Who has not dropped the mobile and the screen is broken, battery It does not last as long as it was at the beginning or for a while you have not heard well because the speaker fails?

Problems associated with telephones are common with an added problem: nobody wants run out of your mobile when he sends it to repair.

This is the key to the market niche that the pamponés Carlos Alzu and its partners detected when in summer 2017 they decided open in Pamplona QuickRepair, the store of mobile repair which solves all these problems in record time, to prevent the user from spending more than one or two hours without their phone, depending on the model.

Located in the number 5 of the Plaza Félix Huarte in Pamplona, In the Iturrama neighborhood, they attend a continuous shift from Monday to Saturday in order to cover a growing demand for repair of breakdowns, regardless of the problem and the characteristics of the telephone.

“Everyone wants their mobile to be repaired as soon as possible, so we have evolved to avoid waiting. In the case of the iPhone, both batteries and screens are we do in 45 minutes because we usually have stock available “, he says Alzu.

“In the case of other types of models, the client can call us and then make an appointment through our page when we notify you that we already have your room, so that when you come you will only stay one hour without your phone, “he explains.

Technicians from the Pamplona store QuickRepair work at your premises to repair a telephone. PABLO LASAOSA

Over time they have been detecting and learning which are the most common failures of each model, such as iPhone 7 audio problem or the one generated on the iPhone 10 motherboard. “In these cases we are already doing repairs that are not made in other parts of Pamplona, ​​we have bought micro-welding machinery and we are in continuous training “, explains the head of QuickRepair on the technical advances they have applied.

The two technicians who work in the premises are now also partners of the company and frequently update not only their knowledge, but also the new models that are coming onto the market. “We look in Internet forums what are the problems that phones have, because we know that then they will come to us and you have to be prepared, “he says Alzu, which ensures that brands like Xiaomi o Huawei they release many models continuously and the parts are never the same for all.

Other possible repairs that many people do not know is that of the wet mobiles. “They can also be repaired, about 60% are recovered. The important thing is to bring it quickly to dry it and apply some products that stop corrosion“, confirm from the establishment

Batteries, charging connectors, screens, and microphone or speaker failures are the fixes more common than in this place in Pamplona they try to solve in the most effective and fast way. “Many of these repairs can be around 30 euros and many people do not know that everything has a spare and it is not necessary to spend again on another mobile,” they comment from the store, which has already begun to work with companies or institutions to solve problems common and usual. “In addition, with the repairs we contribute to recycling and not generating more waste.”

Technicians from the Pamplona store QuickRepair work at your premises to repair a telephone. PABLO LASAOSA

From QuickRepair they recognize that Apple is the brand that hits the most to repairs because of its policy, although in the United States they have already had judicial revolts due to difficulties in obtaining spare parts or avoiding third-party repairs with compatible parts. “It is also the brand that we fix the most, perhaps because there are more,” they reflect.

“When we fix a phone and open it, we also take the opportunity to clean it with compressed air”, explained from QuickRepair, which they assure can repair any type of phone and model that are currently on the market.

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