The Metropolitan Opera says it was subject to a cyber-attack on Wednesday which hampered the functioning of its website, ticket office and call centre. The prestigious New York institution specifies that the scheduled performances will take place but to date orders for new tickets, exchanges and refunds are not possible.
Only the home page of the Met Opera website is accessible
On the home page of the site I met the Opera (whose other contents are inaccessible) we can read this message: “ The Met suffered a cyber attack which temporarily impacted our network systems, which include our website, ticket office and call centre. All shows will take place as scheduled; however, we are unable to process new ticket orders or facilitate exchanges and refunds at this time. We are working as quickly as possible to resolve this difficult situation. Updates will be posted on metopera.org as they become available.”.
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The New York institution has not provided any explanation on the nature of the cyber attack but its director general, in a letter, says that an investigation has been launched to try to discover the origin and extent of the attack . Peter Gelb points out that “It will take time to get going again because we first need to make sure our systems are infection-free and secure (…) We are working as quickly as possible to resolve this difficult situation.”
The Met suffered a cyber attack which temporarily impacted our network systems, which include our website, ticket office and call centre. All shows will take place as scheduled. (1/3) pic.twitter.com/inZCSPSyoX
— Metropolitan Opera (@MetOpera) December 7, 2022
The site of the Musikverein in Vienna has been inaccessible since this morning
This incident will therefore not affect the performance of the concerts currently scheduled and in particular this Saturday the simultaneous live broadcast in cinemas around the world of The hours with Renee FlemingKelly O’Hara et Joyce DiDonatodriven by Yannick Nézet-Séguin. Please note that as of this morning the site of the Vienna Musikverein is also inaccessible. Page Home displays this message: ” We regret to inform you that our website www.musikverein.at is currently unavailable (…) We apologize for the inconvenience this has caused and hope to be able to provide our usual service as soon as possible”.
Philippe Gault (with AFP)
