The Mayor’s Office of Medellín Ensures Proper Use and Support for Computers in the Computadores Futuro Program

• The verification of the state of the equipment is carried out by professionals and technicians from the help desk.
• Visits are made to official educational institutions, which are scheduled and coordinated with the rectors.
• To report the needs of the computers there is the telephone line 6043856700 and the email mesadeayuda.ie@medellin.gov.co.

The Mayor’s Office of Medellín, since it implemented the Computadores Futuro program, which has prioritized more than 130,000 computers for students, university students, teachers and educational institutions, had a group of people to accompany the beneficiaries in the management of this technological tool to academic permanence.

This is the help desk of the Ministry of Education, which is made up of professionals and technicians, who assist official educational institutions to verify the status and correct use of computers, and provide solutions to student requests.

“Future Computers is a wonderful program of the Science, Technology and Innovation District that allows us to close technological gaps in our girls, boys and young people in the public education system. That is why it is so important that citizens take ownership of the project and comply with the purposes for which it was established, so that the use is given to improve the conditions of the academic quality of our students. Making another type of provision with the computer equipment is totally contrary to the need and the feeling of our youth”, assured the Secretary of Education, Juan David Agudelo Restrepo.

The visits are scheduled and coordinated with the rectors of each of the establishments. Additionally, the telephone line 6043856700 and the email mesadeayuda.ie@medellin.gov.co were made available to report the needs of the computers.

In addition, the Ministry of Education controls the Future Computers so that they are being used for educational purposes, as is their purpose; that are not formatted and much less prohibited activities such as trading or selling equipment are carried out.

The Mayor’s Office of Medellín continues to monitor the use of the more than 130,000 prioritized Future Computers – Photo Mayor’s Office of Medellín

“This Future Computer, for me, has been a great benefit because it has helped me in all my tasks and more than anything in my technical media, in which I study administrative and accounting assistant, because I use the tools that it brings from Word, Excel and PowerPoint , to make my presentations. What I like the most are its physical characteristics and also the virtual ones, such as its speed and effectiveness when used”, expressed the student of the Educational Institution El Corazón, Aldian Rafsim Oropeza Garzón.

The District Administration assigns the Future Computers with more than 30 programs so that girls, boys and young people can use them in their processes, and to log in to the computer, they must enter the username and password that are given by the rectors to each one. of the students. Thus, learning is energized, in order to strengthen educational quality and advance in line with the 2020-2023 Development Plan: Educational and Cultural Transformation.