The band KOLOR was formed in 2005 and planned to hold their 20th anniversary concert “KOLOR 20XX LIVE IN HONG KONG” at a convention and exhibition on the 20th of next month. However, today (8th) KOLOR suddenly announced through social platforms that the concert must be canceled due to “force majeure factors”, indicating that he will find another venue for the concert. held, and announced ticket refund and exchange details.
The Hong Kong Convention and Exhibition Center (Management) Co., Ltd. responded to “Yahoo News” and said it would not comment on individual incidents.
Concert Cancellation Notice:
/ KOLOR 20XX LIVE IN HONG KONG Event Announcement
Dear friends, we regret to announce that the 20th anniversary concert “KOLOR 20XX LIVE IN HONG KONG” which was originally held on 20 December 2024 at the Hong Kong Convention and Exhibition Center Exhibition Hall 5BC has to be canceled. canceled due to force majeure factors and another venue will be found. We are very sorry for the inconvenience caused to everyone this time, and we feel the same way. From now on, we just want to continue preparing for the 20th anniversary concert, and hopefully we can make up for it as soon as possible in the coming days.
The MV for the new song “Twenty is OK” will be released as planned this week for everyone.
“While I remember the past, I always come across many question marks.”
Hope you all like it, see you soon.
The following are the return and exchange arrangements for tickets:
1/ Audiences who have purchased tickets can choose to keep the tickets in exchange for tickets of the same value for new concerts in the future. Those interested in holding tickets should fill out the following form https://bit.ly/40zKAII by November 30, 2024, and upload the order confirmation email and photos of the tickets to confirm that they intend to keep them. Regardless of the successful confirmation of the new performance venue and date, we will send an announcement no later than March 31, 2025. Please pay attention to the announcement on KKLIVE and KOLOR social media for details.
2/ If you wish to apply for a refund, please bring your complete concert tickets to the Qantas ticket office or the Qantas ticket office at the Hong Kong Convention and Exhibition Center during office hours to reset the procedure -refunds will be processed by December 20, 2024. The refund amount (including the face value of the ticket, customer service fee and ticket delivery fee (if any)), refund all monies paid to the credit card account used to purchase the ticket within 45 days work after the refund application.
Qantas ticket office
Address: Room 711, 7th Floor, Chevalier Trade Centre, 8 Wang Hoi Road, Kowloon Bay, Hong Kong
Office hours: Monday to Friday: 10am to 7pm Saturday: 10am to 6pm, closed on Sundays and public holidays.
Hong Kong Convention and Exhibition Center Qantas Ticket Box Office
Address: 1 Harbor Road, Wan Chai, Hong Kong
Office hours: Monday to Friday: 11am to 7pm closed on Saturdays, Sundays and public holidays.
3/ If the refund procedure cannot be successfully completed by December 20, 2024, all tickets will be considered automatically included in the reserved tickets in exchange for value tickets same for future new shows (ie, item 1 above).
4/ For ticket buyers who have not collected their tickets, please go to a Qantas ticket distribution point to collect your tickets as soon as possible to book a ticket or arrange a refund.
If you have any questions, please email kolor20xxliveinhk@gmail.com. Once again, we apologize for the inconvenience caused to viewers and thank everyone for their understanding and support. I look forward to meeting you all soon and continuing to move forward side by side in the unknown 20XX.
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#COLOR #KOLORHK #KKLIVE #KKLIVEHK
@kolor_official @sammysokolor @robinlaw @singztse @mikekolor
@kklive_hk @hkticketing /
The KOLOR band’s 20th anniversary concert originally scheduled to take place at the Convention and Exhibition next month has been announced as having to be canceled due to “force majeure factors”.
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2024-11-08 05:34:00
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