The Importance of Vehicle Insurance: Clearing Up Common Misconceptions

Although the vast majority of drivers think that the coverage of the Compulsory Traffic Accident Insurance (SOAT) is sufficient against any accident, they are unaware that this policy requires vehicle insurance to protect passengers and the vehicle. In Letras Grandes, the ABC de Pacífico video podcast, Renzo Zapata, Vehicle Business Manager, clears up some doubts about vehicle insurance.

I already have SOAT, I don’t need car insurance

It is essential to know that the SOAT covers people, not vehicles. This policy has the function of covering those affected who are inside and outside mobility in the event of a traffic accident. On the other hand, vehicle insurance protects the car from risks such as collisions, theft, natural disasters and vandalism, depending on the coverage contracted.

My car is old, it is not worth paying for the insurance

Although our vehicle may have a greater number of years, it does not exempt it from suffering various damages. For example, if we are involved in a traffic accident, the damage to our car will be similar to if it were new and the repair costs will not be very different even if the car is old. Therefore, it is essential to have vehicle insurance, despite the years of our car.

If I have a broken window or a minor shock, I must wait for the solicitor to arrive

Pacífico Seguros has an Immediate Approval Channel, where its clients can present their case without having to wait for a solicitor to arrive to assess the damage and their policyholders can obtain the best experience.

They are going to take time to see my case and to recognize the damage

Pacífico Seguros also provides personalized and automated attention through its digital channel in a short period; in order to expedite and reduce the coverage process.

“Artificial intelligence allows us to speed up some processes, which previously took more time, for example, the evaluation of minor and frequent claims. However, in the event that the client requires someone to accompany him, there will be trained personnel who can assist him, ”says Renzo Zapata, Pacífico Seguros Vehicle Business Manager. Likewise, it delves into the utility and protection that vehicle insurance gives us in the video podcast En letras Grandes.