François-Xavier Copin is a nurse in Crest but also a father. For the 16-year-old son who has been suffering from headaches for almost three months, and after various attempts at treatment prescribed by his general practitioner, he decided to have further tests. To get an appointment for a scanner at the Valence hospital *, he had to go to the secretariat, the service being unreachable by telephone.
“We can no longer answer the phone”
“For a week I called, on schedule, every day and several times a day, without getting an answer. So I decided to move and in three minutes the appointment was made ”, she testifies. An aberration for this…