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The first VoLTE roaming services were launched by Bulgarian Telecom

A1 is the first telecom in the country to offer the service for calls on the 4G/5G network o Times roaming. It is now available for customers roaming in Austria and using the A1 Austria network. A1 will gradually add new destinations, and the company plans to offer VoLTE roaming in the US in early 2023.

VoLTE is short for Voice over LTE (“voice over LTE/4G”), which means that the call is made over a 4G or 5G network using data packets. In this way, up to 6 times more information is transmitted per second than in 2G and 3G networks, traditionally used for voice transmission.

For users, this means they can connect much faster and have conversations in HD and HD+ quality, where the difference in clarity of each word is noticeable. VoLTE also counteracts one of the disadvantages of the old technology, namely that during a call the smartphone has to switch to 3G mode, which makes the mobile Internet noticeably slower. The service allows simultaneous calls and 4G/5G Internet connection, which is particularly useful nowadays, when the smartphone is often used as a hotspot or to surf the Internet and make phone calls at the same time.

The rollout of VoLTE roaming is a natural evolution of mobile services in the industry. The global trend is for the gradual release of frequency resources and the shutdown of older generations of mobile networks such as 2G and 3G in coming years. This process makes VoLTE not only useful, but an increasingly needed service, because in the near future it will be the primary way to make calls.

Photo: iStock by Getty Images

VoLTE calls are charged as standard, there are no additional costs and do not consume the megabytes of maximum speed included in the tariff plan. The service is available to all affiliated customers in possession of a compatible device and SIM. Once activated, the service will work both in Bulgaria and in countries where VoLTE roaming is supported. Currently, VoLTE roaming is supported by all Samsung models that have an update to Android 12 (from S10); all models after iPhone 7 running iOS 15 or later; Motorola models from Edge20 up to and including July 2021 and the brand’s new smartphones; the high-end Huawei models after the Mate10 (2017) – the Mate and P series.

A1 advises all customers who will be traveling during their holidays to check their roaming terms and choose the best plan for their needs so that they can stay in touch with their friends and family abroad. This information is available at any time from the My A1 application and its web version at A1.bg.

Photo: A1

Earlier this year, A1 introduced a new innovative pricing plan Roaming revolution A1 with preferential rates in over 130 destinations on 6 continents and has made roaming communications significantly more accessible to its customers. In the standard tariff of A1, the prices per minute and megabytes of traffic for the countries of the Western Balkans and Turkey have been reduced by up to 96%, the cost of roaming communication in other non-EU countries has also dropped sharply, and special conditions have been introduced to Great Britain after Brexit.

More information can be found at www.a1.bg/rr for private customers e www.a1.bg/brr for commercial customers.

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