Financial Ombudsman warns against remote desktop fraud. This happens either on the occasion of offering the possibility of “investment” which is to bring huge profits, or under the guise of contacting a bank representative or a brokerage house – indicated in the release.
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The Financial Ombudsman said he received “complaints from customers whose online bank accounts were stripped off by fraudsters using the remote desktop functionality.”
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“I decided to publicize this phenomenon for two reasons. First, I would again like to urge you to be more cautious when using seemingly attractive ‘investment’ offers. Secondly, to warn against the new scam mechanism signaled in the reports received by us: the use of remote desktop” – indicated, quoted in the release, Dr. hab. Mariusz Jerzy Golecki, Financial Ombudsman.
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Golecki explained that the scammers persuade the victim to install a program that allows them to remotely take control of the computer. In some cases, they do “training” under the guise of “training” before using the investment platform. In others, alleged representatives of the bank or brokerage house in which the client has an account are contacted. Then – as we read – using the trust of customers, they take control of their computer and perform a number of transactions from the bank account.
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Attractive investment offers
The communication also presents one of the cases that was referred to the Financial Ombudsman. “I fell for the so-called earning money on the Internet by trading stocks and currencies” – the client pointed out in a speech addressed to RF.
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As we read, the telephone consultant first persuaded the client to pay 250 euros to the account of the investment platform. He assured that only this amount would be invested. Then he persuaded him to download a program to be used for investment management on his computer. “After registering, I was assigned a person to help me earn” – explained the client.
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“Doradca” started by explaining that the investment would consist in purchasing shares of the aviation company, which would be “discounted” at a given moment due to the COVID-19 pandemic. At the same time, with the help of the installed program, he started to perform various activities on the client’s computer.
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“I was not aware that with this program it is possible to perform operations without my consent, that is, to act as if I had acted. He performed the operations related to the transfer himself, and I was unaware that I had to give him the data from the SMS that I received from my bank. during the working meeting, I looked into my bank and saw how cleverly I was robbed “- wrote the client. In addition to € 250, the client lost money in the account.
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In the opinion of the Financial Ombudsman, “unfortunately in such a situation it will be difficult for the client to recover money”. “Therefore, I call for extreme caution when using attractive investment offers on online platforms. Remember not to allow people who are unfamiliar to install software containing remote desktop functionality. Do not click on links sent by e-mail. If someone urges us to do so. by phone, hang up and contact – preferably using another phone – the hotline of our bank or brokerage office “- indicated Mariusz Golecki.
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photo-source">Main photo source: Shutterstock
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