It wasn’t a few cents, but the principle applies that if one is in the right, they will fight even for a crumb of bread, especially if it is theirs and was taken away from them in an anomalous way. Simona Lecce, a 49-year-old from Cagliari, turned to Adiconsum which, in turn, got the lawyers in motion to get back a thousand euros that she paid into an ATM of the Fineco bank but which, mysteriously, were never paid. counted. The hoax takes place in March: “I had paid 2600 euros in cash but the receipt showed zero euros, all due to a fault in the ATM. I had made many phone calls, I had been to the branch, I had sent emails and complaint forms to get back what I am entitled to”. Nothing to be done, the banking institution had always been clear: “No mistake, those thousand euros don’t exist”. And yet, apparently, they really existed. Lecce officially asked the bank for all the documents: “They were unable to demonstrate their reasons and, given that in these cases it is not the customer or the user who has to demonstrate that they have paid money, but the money is missing, I will soon get my money back. my thousand euros. The communication arrived just today.”
A liberation for the woman: “I knew I was right. Maybe, if it had been a smaller amount I would have avoided contacting Adiconsum. Instead I did well, they practically continued all the practice, managing to win. I want what happened to me to be known by everyone because it is right, if you are on the side of reason and truth, to fight to the end.” Simone Girau, president of Adiconsum Cagliari, observes that “the bank was ordered to pay the entire sum. The story of our associate demonstrates how one should never give up in the face of a wrong suffered, even when the counterparty is a seemingly invincible adversary like the bank. Fortunately, consumer protection has improved a lot in recent years and offers us the opportunity to face many battles with increasingly sharper weapons. Finally the music has changed.”
2023-10-10 19:11:35
#Cagliari #sues #bank #euros #eaten #ATM #Justice
