Chez THE DAMAGE, the entrepreneur manages his own profit center and acts on human and commercial levers so that it is productive, efficient and profitable. The specialist in reversible air conditioning presents to us the missions of the business manager KALTEA.
Mission of the entrepreneur
The business manager at KALTEA acts on these two levers:
First of all, the management, by ensuring that the human in the company is at its best. It is also necessary to mobilize the energies of the entire team to provide the best service to customers. The business manager motivates and rewards his teams and replaces, if necessary, the operating framework. He follows management methods in line with the values of KALTEA.
Then, commercial management, which consists of carrying out business and sales opportunities to achieve financial objectives. At KALTEA, this takes up around 75% of the business manager’s time.
KALTEA provides the entrepreneur with a wide range of tools and actions:
- Digital communication campaigns,
- Actions on social networks,
- Flyer distribution campaign,
- Reservation of fairs and exhibitions,
- Relationship with lead sellers,
- Establishment of a procedure for researching customer opinions,
- Customer sponsorship procedure.
For the proper functioning of the commercial machine and a serene management, the business manager monitors and evaluates his activity via a dashboard provided by the head of the network and which lists several performance indicators.
At KALTEA, dealers are real business leaders, independent but supported.
Patrick Rucart
