A total of 304 fines in excess of 4.1 million were distributed by the CTIA in the period from 1 July to 30 September as part of inspections focused on online stores. During this time, it carried out 183 inspections, with 83.1 percent of cases finding infringements.
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“Miracle” for five hundred
The highest fine, 1.15 million crowns, must be paid by the company ELI ATD from Litoměřice, which “offered in the form of a leaflet for sale a ‘frequency chip’ with protection against the covid-19 virus with the possibility of ordering by phone, SMS or e-mail and through false websites, it provided false information about its properties, “the CTIA said in a press release on Friday.
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The company wanted 500 crowns for one chip, which was supposed to strengthen immunity, and each person had to stick several of them on the body according to the company’s advice. The company also advised that one should stick the chip back with any patch in case of peeling.
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Insufficient information
But the problem with e-shops is not just deceiving the customer about the products on offer. According to the CTIA’s findings, their frequent guilt was also insufficient information of the customer about the conditions and manner of making a complaint or omitting any information about the out-of-court settlement of consumer disputes.
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The inspectorate deliberately selects stores that sell the problematic range, such as toys or products suspected of infringing certain intellectual property rights. The high percentage of detected violations of the law within the inspection thus does not reflect the actual state of electronic commerce in the Czech Republic, the CTIA added.
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