The COVID-19 crisis in Samut Sakhon Wiriya confirms it does not affect the claims service | Siamrath

Viriyah Insurance Announcement of the availability of insurance services After the latest situation, people infected with COVID-19 Many in Samut Sakhon Province Revealing the situation that occurred does not affect the service to customers. Be confident in making claims as usual with mobile screen claim technology “VClaim on VCall” with continuous monitoring and control measures. In particular, Samut Sakhon branches / centers are still open for service as usual. Including being able to use the service in the nearby area To be ready for every service with network technology connecting all directions throughout Thailand

Mr. Panut Rienprayoon, Operation Manager, Region 4 (Central and Western Region), Viriyah Insurance Public Company Limited, revealed that the company cares for people who have to face the situation of the coronavirus outbreak 2019 (COVID-19). ) That began to spread in many areas, especially in Samut Sakhon Province According to the report from the Center for Outbreak of Coronavirus 2019 (COVID-19) or FPO (20 Dec ’20 at 11:30 am), more than 576 infected people have been found. Samut Sakhon Provincial Governor Has issued a temporary surveillance measure and control the spread of disease. Regarding the provision of insurance services for branches and the Viriyah Insurance Claims Operation Center In Samut Sakhon Province The office is located in the vicinity of the place where the COVID-19 cases are detected, the Company has taken measures to monitor and prevent the epidemic in a timely manner.

At this time there is no measure to shut down the services of the Samut Sakhon branch office and the center, so we would like to inform customers and the general public that Can still enter the insurance service as usual The company Has performed a disinfectant spray in the office area And testing for COVID-19 To employees including having a BCP plan to support such situations By considering the employees who are not involved in service work, work from home or work from their own residence, the company would like to confirm that this situation has no effect. To provide service to the insured because the company has measures in the management of operations Both in terms of human resource management within the organization to support the service to customers so that customers can receive the most efficient and fair service. “

Mr. Panut further said that In the event of a car accident Ask customers Viriyah Insurance I can believe that When an accident happened The policy will continue to provide normal coverage for both the insured vehicle damage and third party damage. The insured You can choose to use the online appointment claim service via the innovative “VClaim on VCall” system. Made to facilitate vehicle inspection. Without having to wait for the clerk to go to the meeting point In addition, if the customer and the general public who wish to use insurance services and do the compensation Can also use other branches / centers In the neighborhood And via channel 1557 24 hours a day in all directions throughout Thailand

“The company is ready to operate in response to emergencies. So that customers and the general public can use insurance services continuously. And to receive the best service from the company With technology that connects the network as one Making branches and centers Of Viriyah Insurance that is available throughout Thailand, more than 170 locations can support various services Is equivalent to the head office Including more than 6,000 people who can be a force in the Viriyah Insurance network By supporting insurance or other transactions And the claim service is available 24 hours a day, ”said Panut.

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