The court will decide on the refund of Enrique Iglesias’ concert concert / Article / LSM.lv

The court will decide on the refund of tickets for Enrique Iglesias’ concert, the media informed the Consumer Rights Protection Center (CRPC).

CRPC representative Sanita Gertmane explained that on January 8, 2020, CRPC indicated to SIA “Biļešu serviss” that the process of refunding ticket value to consumers from the funds at its disposal in connection with the canceled Enrique Iglesias concert, which was to take place, should be started immediately. December 5, 2019.

Taking into account that SIA “Biļešu serviss” had not done so voluntarily, CRPC ordered SIA “Biļešu serviss” to reimburse the value of tickets to consumers (who have not used credit card complaints) from the organizer’s money available to SIA “Biļešu serviss” by June 2, 2020. funds that were available to SIA “Biļešu serviss” at the time when the cancellation of the measure was announced.

CRPC has received information that at the request of SIA “Biļešu serviss” on June 11, 2020, the State Police has seized the mentioned funds for the period of the case review. Consequently, neither SIA “Biļešu serviss” nor CRPC currently has the right to decide on the refund of money seized within the framework of criminal proceedings.

Taking into account the above-mentioned circumstances of the case, including the fact that SIA “Biļešu serviss” does not have sufficient funds to reimburse all the money paid for the tickets and to ensure a fair refund of the ticket value, the procedure will be decided in the near future. the funds at the disposal of SIA “Biļešu serviss” shall be returned to consumers.

Therefore, CRPC invites consumers to follow the information about the further refund procedure CRPC website a On the website of the State Police.

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