For several weeks, the Emergency Reception Services (SAU) of Mercy hospitals in Ars-Laquenexy and Bel-Air in Thionville have been facing a large number of arrivals, leading to reception and orientation difficulties and extended support times. This strong influx is explained both by the increase in the number of cases linked to winter epidemics and the rebound in the number of Covid cases, but also by bed closures in several hospitals in the territory.
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To cope with this strong activity and guarantee the safety of patients going to emergencies, the general management of the CHR Metz-Thionville has decided to activate the Hospital in tension (HET) system. The activation of the HET system aims to implement, in connection with the establishments of the territory, sustainable solutions to guarantee the safety and the quality of the care of the patients within the UAS, while maintaining the programmed activity in surgery and medicine.
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High waiting times
Despite these measures, emergency waiting times will remain high. Therefore, the population must systematically favor contact with their attending physician, or, outside of the opening hours of medical practices, contact Médigarde on 0 820 33 20 20. In the event of regular monitoring by an establishment other than the CHR, it is important to favor direct contact with its reference establishment.
Finally, in an emergency, call 15 before going to the emergency room. You will be put in touch with a regulatory doctor who will direct you to the solution best suited to your state of health.
