Consumer organization Test-Aankoop said it was not in favor of that digital system. “Again, people who aren’t digitally engaged are victims,” spokeswoman Laura Clays said. People living in poverty, newcomers, the elderly, the low literate and non-native speakers often do not have the same access to digital services. Nearly one in two Belgians is still digitally vulnerable, according to the King Baudouin Foundation’s Barometer Digital Inclusion.
