Autonomous driving features were removed when the car received a software update.
–
The owner of a Model S has reported that Tesla has deactivated remotely The autopilot, one of the main features of the vehicle, reports Jalopnik.
The owner of the vehicle, identified as ‘Alec’, bought the car in December at a dealership that had acquired it directly from Tesla in an auction held on November 15, 2019.
When the dealer bought the Model S paid a extra sum of $ 8,000 for the features of enhanced autopilot and full self-driving capability.
However, 3 days after Tesla sold the vehicle, he would have performed an audit followed by an update of the car remotely. As a result, both services they were eliminated of the ‘software’.
–
–
–
–
‘Alec’ contacted the Elon Musk company customer service, and this was the response he received:
“Tesla has recently identified instances of clients that were incorrectly configured for autopilot versions that did not pay. Since then, an audit was conducted to correct these instances. Your vehicle is one of the vehicles that was incorrectly configured for autopilot.”
The man bought the car with the understanding that these autonomous driving characteristics would remain active, however Tesla now asks that get paid again 8,000 dollars for the functions to be enabled.
–
