Temu Violates Client Rights and Faces EU Laws: What You Have to Know

In line with Lucia Korbeliusová from dTest, customers ought to be cautious as a result of Temu violates the proper to client safety in an enormous approach.

This, in response to the criticism, violates the Digital Providers Act, EU laws coping with the net atmosphere and client safety. That is largely resulting from inadequate verification of sellers on the platform, so customers typically do not know who they’re shopping for from, or simply do not know. solely China head workplace tackle.

On the similar time, evidently Temu makes use of unfair practices and so-called darkish patterns, whose perform is to instantly manipulate or deceive customers along with his options and tries to inflicting customers to spend greater than they initially meant.

On the similar time, client teams are involved concerning the security of merchandise offered on this market.

Throughout the Czech Republic, dTest filed a criticism with the Czech Telecommunications Authority. The latter, after evaluation, ought to ahead the criticism to the Digital Providers Coordinator in Eire, the place Temu’s European headquarters are positioned.

The corporate has solely been in the marketplace for a yr, however it’s already very fashionable within the Czech Republic. Within the EU alone, in response to the consumer group dTest, it has greater than 75 million month-to-month customers, which it gained because of intensive on-line advertising and marketing, giant reductions on client items and the combination of recreation components into the procuring platform.