Atletico against Liverpool instead of Dortmund against Paris: Teleclub broke down on Tuesday evening.
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Screenshot Teleclub
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Apparently there were problems with the signal delivery.
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Getty
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The teleclub viewers missed this breathtaking choreo.
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Getty
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Lucien Favre conducts his Borussia against Paris.
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The popcorn is on the table, the feet are raised and the beer is already in your hand. The tension is there, you stop the TV and look forward to the Champions League hit Dortmund against PSG. But then the disillusionment: The game cannot be seen on Teleclub for the time being. “Due to technical problems with signal delivery”, the pay-TV broadcaster initially shows the concurrent Match Atletico against Liverpool as a replacement.
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The BVB and Paris fans are only released after 17 minutes and 30 seconds. “Dortmund is here!” Shouts the commentator. The game is running. Fortunately, not much has happened yet, at this point it is still 0-0.
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However, viewers let their anger run free on social media. “Do I get a discount for the service that I have not paid for what I paid for?” Asks one fan. Another says: “Simply unbelievable, you missed 20 minutes, but writing the invoice nicely is clear … »If you want to see the Champions League hit, a non-subscriber has to pay CHF 9.90.
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Teleclub says Sorry
Teleclub has apologized to the angry viewers after the disruption via Twitter. «Due to a technical malfunction in the signal delivery, the game BVB vs PSG could not be transmitted from the start. Therefore, we first showed the game Atletico vs Liverpool on all channels. We apologize for this, »writes the broadcaster. Teleclub presenter Roman Kilchsperger also addressed the audience during the halftime break of the cracker: «Unfortunately we missed the beautiful choreo of Dortmund fans. We’re sorry.”
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Are football fans getting their money back? BLICK asked. Teleclub spokeswoman Olivia Willi is not yet able to say whether and how the affected customers will be compensated. You have to analyze that first.