SOS help on the road Tele2 anyone can buy in the mobile app Tele2 the customer, paying a monthly subscription fee of 1.99 euros. The insurance policy covers all kinds of technical assistance in the event of, for example, a flat tire, a puncture or an obstacle, a malfunction of the engine, faulty electronics or batteries, etc.
“We have been working on this service for a long time, because we wanted it to be convenient and easy for customers to use. Today, the customer can easily connect and apply for this insurance service with the help of a mobile application, and the customer can opt out at any time. The owner of the car will no longer have to worry about who to call or who to turn to if there is a technical problem with the car on the road. Tele2 in the mobile app and apply for SOS help on the road so that the masters already go to the scene, “says Tele2 Commercial Director Raivo Rosts. “Until now, insurers have offered this service as a bonus for one type of car insurance, but not as a separate insurance product. Our survey shows that more than 40% of car owners have experienced a car breakdown on the road at least once and it was necessary Therefore, we anticipate that this insurance may be in demand among many car owners. “
Tele2 this insurance service is offered in cooperation with AAS White. Insurance operates throughout the Baltics, but the scope of the service provided varies. In the territory of Latvia, assistance services are provided without restrictions, while outside Latvia, maximum limits are set for the service.
“When creating this service, we took special care of customer service. For example, if technical support cannot be provided at the scene, the tow truck will take the car to any place or car service of your choice within 50 km free of charge, but passengers will be provided with a taxi. that the car cannot be repaired within 24 hours after delivery to the service, a replacement car will be provided, “says Tele2 insurance services manager Zemgus Eglītis.
Tele2 At the end of 2019, it was announced to enter the CASCO insurance market, but in June of this year, it was offered to offer car technical assistance or SOS insurance service. In turn Tele2 Smart device insurance has been a highly valued service for customers for seven years. According to the information and calculations published by the FCMC Tele2 is the eighth largest seller of personal property insurance by the amount of written premiums in 2020
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