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Technical Support Officer – Cartesia Education


Our amazing team …

A small cross-functional team at the heart of Cartesia’s activity, the Studio is responsible for all audiovisual production of the company and its institutes:

  • Promotional videos helping to promote institutes;
  • Live courses and conferences on various platforms (Facebook, Youtube, Vimeo);
  • Video-corrections allowing students to have an individual video diagnosis of their written homework.

Your mission if you accept it …

The new recruit of the Studio will have a role of technical referent within the team and with the stakeholders (other Cartesia teams, teachers, correctors …), in order to provide the teaching teams with the technical means of excellent support remotely.

Main missions :

  • Training and assistance to correctors for video-correction: identification, analysis and resolution of technical problems;
  • Continuous improvement of the technical conditions for producing video lessons (audiovisual quality, reliability, consistency);
  • Data analysis: classification of incidents in order to suggest areas for improvement to reduce the rate of technical incidents.

But your missions will not end there. Each Studio team member also participates in the following missions:

  • Creation, launch and management of lives on our platforms;
  • Training of teachers to produce a live;
  • Production of promotional and educational videos;
  • Investigation of technical issues;
  • Continuous improvement of tools and processes.

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