Technical Buyer Service Employee / Buyer Advisor / Buyer Advisor (m/f/d)

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Technical Buyer Service Employee / Buyer Advisor / Buyer Advisor (m/f/d)

As a technical buyer advisor, you’re the most important level of contact for our worldwide representatives within the after-sales space and also you help them with questions on our instruments and providers. Additionally, you will coordinate successfully between inside departments and brokers to make sure clean order processing and on-time supply.

Your actions

• Contact for illustration: You’ll be the principle contact for our worldwide illustration within the after-sales space. They are going to help you with all questions and issues associated to our instruments and providers. This contains answering phone and written inquiries in addition to offering technical data.
• Coordination and communication: You’re answerable for efficient coordination between the inner departments and our representatives. This contains monitoring order processing, making certain well timed supply of orders (spare elements) and speaking related data to brokers and prospects.
• Technical Assist: You’ll present technical help to our representatives and prospects by serving to them with questions relating to upkeep, restore or operation of machines. You’ll work intently with our staff of technicians and designers to make sure that any points are resolved shortly and effectively.
• Coaching: You’ll assist manage and conduct coaching for our brokers and prospects to make sure they’ve the mandatory information to efficiently service our machines.

your testimony

• Accomplished technical coaching or comparable certification in related discipline
• Expertise in customer support or technical help, ideally in a mechanical engineering or meals trade surroundings
• Wonderful communication expertise and the power to current complicated technical data in a simple to grasp method
• Excessive service orientation and robust understanding of agent and buyer wants
• Good organizational expertise and the power to deal with a number of complicated duties concurrently
• Willingness to journey sometimes, nationally and internationally
• Good information of English
• SAP expertise could be a bonus

We provide

• Excellent prospects for the long run
• An attention-grabbing and diverse exercise
• A newly outfitted office in a pleasing and collegial environment
• Appreciative work surroundings
• Cautious coaching

• Engaging compensation bundle with further advantages
• Company occasions
• Well being administration
• Employer funded pension

about us

As a household firm with our extremely certified employees and over 45 years of enterprise expertise, we stand for revolutionary meals expertise – worldwide.

Immediately KRONEN has greater than 130 staff, we’re personally there for our prospects with representatives in additional than 80 international locations and ship our options to about 120 international locations.

Apply now by e mail:

[email protected]

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