The Cameroon Association for the Protection of Taxpayers’ Rights (ACDC) is asking for the intervention of the Directorate General of Taxes (DGI). In a letter sent to his CEO, the president of this association explains the difficulties faced by its members in carrying out their work due to the irregularities of the Cameroonian tax administration.
The complaints mainly relate to the web platform that the DGI set up to access various documents. ” It is very difficult to access your account for three months in a row without having to contact the tax authorities to reset the password. Often the latter must travel to his regional tax center, especially for tax, but the taxpayer could change the password directly.writing the association.
The ACDC points out that many taxpayers have problems obtaining the Tax Compliance Certificate. ” It has been almost impossible to get it for more than two months. The system responds to “DSF failure” even for withholding tax taxpayers and even for those who have just created their businesses.. » Regarding 8200, taxpayers complain that the presence of the promoter is necessary to benefit from the advice of approved regulatory institutions.
However, two years ago, the Association welcomed the reforms initiated by the DGI which, according to him, “make life easier for taxpayers”. These taxpayers see the dematerialization of procedures to digital payment methods as a “success”. The ACDC said the mobile tax in particular made it possible ” reduce corruption activities in tax centers and allow them to save time in their activities ».
