Tax authorities start experiment with deductions – Westlanders.nu

‘s-Gravenhage 05.08.2024 – The Welfare Department will start a trial this month where they will change their own allowance. The aim is to prevent people from facing a high cost later on. The allowance will only be changed if it appears that the information is no longer correct. The trial will begin in August among more than 12,000 people who receive benefits. Candidates can reverse the advance payment adjustment at any time. All applicants will also receive a letter with a personal explanation.

Prevent high costs
Last year, the Department of Welfare started a program to further reduce high recovery. There are around 500,000 people every year who have to repay a higher amount. When the Welfare Department discovers that applicants are receiving too much allowance, they will receive a personal message. Many people do not respond to this and do not change their progress. They will have to pay back the remaining portion received later. At the heart of the program is improving the situation of the data and recognizing more quickly if deviations arise that could cause back costs.

Changing the prepayment
Piloting is one of the ways to avoid high recovery by changing advances with the Benefits Service. Recipients of benefits whose benefits have been changed will receive a personal letter asking them to change their data themselves. The letter also indicates that if the applicant does not do it himself, the Department of Welfare will make the change. The applicant retains the option to change the advance at any time.

Inserting and changing allowances
Allowances are essential for many people to pay the costs of health care, housing and childcare every month. Applying for and changing benefits is made as simple as possible. Many cases can be easily arranged online. Candidates can go to MijnToeslagen for this. All changes can be communicated easily through the new app for installments. With this app, allotment recipients can see what data their allotment(s) are currently being measured against. They can also report changes in annual income in a simple and secure way through the​​​​​​​app. Users of the app can also send notifications. For example, the Department of Welfare can contact people through the app and support them in reporting changes, so that welfare recipients keep their data up to date.

Personal support
People who have difficulty applying for their benefits or changing online can get support. For example, at one of the counters and support points or through the Toeslagen service center: a network of permanent intermediaries with whom Toeslagen cooperates. This includes support and service providers such as older people’s associations, armed forces, local older people’s groups, social advisers and libraries. People can also ask their questions digitally, via video call or by phone. In this way, the Department of Welfare wants to prevent people from getting money back later.