DPD Chatbot Writes Frustrated Customer a Poem, Gets AI Function Taken Offline
NOS Nieuws•vandaag, 12:03 The British branch of delivery service DPD has taken the Artificial Intelligence (AI) function of the chatbot on its website offline. A frustrated customer had the chatbot use AI to write a poem about what he perceived as poor service from the delivery service. The poem received thousands of likes on X. … Read more