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System failure on the first day of’card points for cash at once’ service

Server down due to crowds of users… “Recovery in progress”

(Seoul = Yonhap News) Reporter Kim Yeon-sook and Kim Da-hye = On the 5th, as soon as the service to search card points scattered across multiple credit card companies and convert them into cash starts, a large number of users are crowding and causing a setback.

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‘Card point integrated inquiry and account transfer’ service failure

[여신금융협회 홈페이지 캡처]

The Credit Finance Association’s’Card Point Integrated Inquiry and Account Transfer’ app and website, which started service at 11 am on that day, stopped from 3 pm.

The KFTC’s’Account Info’ app is also in a difficult situation to use the card point inquiry service after 1 pm.

At present, when trying to use the service in these apps, a notice appears stating that the service is not smooth due to the explosion of users.

The Goddess Association explained that the server was down due to overload due to temporary crowds of users. It is estimated that 180,000 users searched for card points for about 4 hours before the server was down.

The integrated card point inquiry/account transfer service is a service that improves the inconvenience of having to install all individual card company apps and manually authenticate themselves to cash card points accumulated in various cards in the past. There is an advantage of being able to check points at once and exchange them for cash. One point per card company counts as one won.

It is interpreted that the interest of financial consumers is great in that it is possible to easily check the scrap card points that have been missed so far and convert them into cash.

‘Loan Finance Association’ and’Card Point Integrated Inquiry’ have also risen and fall in the top ranking of real-time search words on the portal site.

An official from the Credit Association said, “It is difficult to determine the time of recovery as the server is currently stabilizing, but we are doing our best,” he said. “As the point inquiry is not on a first-come-first-served basis, please take time to try slowly.”

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