Sudden cost for hand baggage: Testaankoop sues 4 airways

Testaankoop recordsdata a grievance in opposition to the airways Ryanair, Vueling, Easyjet and Wizzair, as a result of they cost passengers additional for hand baggage in the course of the reserving course of. “Based on current case regulation, hand baggage is an “important a part of a flight”, and no extra cost could also be made.”

Anybody in search of a return flight from Brussels to Barcelona with Ryanair subsequent month will see ticket costs go from simply 21 euros for the outbound flight and 43 euros for the inbound again, solely 65 euros in complete. If you’re completely satisfied by these discount costs and wish to ebook, it out of the blue seems that you must pay an additional 44 euros ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ deliver any. You’ll be able to carry 10 kilograms with you instantly, however the complete quantity will enhance irrevocably to 109 euros.

Trial buy just isn’t pleased with the follow, as a result of it misleads customers. For comparability: the identical train with Brussels Airways produces a ticket of 142 euros, with 8 kg of hand baggage – to be carried in a rolling suitcase, for instance – already included within the costs the tickets you see instantly. And that is the way in which it needs to be, in line with a client group. (Learn extra beneath the image)

Clear costs

“Latest European case regulation clearly states that hand baggage of ‘cheap dimensions’ is a necessary a part of passenger transport,” confirms Ortwin Huysmans of Testaankoop. “Logically, who will take the aircraft with out it? baggage? In that sense, hand baggage have to be included within the ticket worth instantly and no additional cost will be made for it.”

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Based on Huysmans, that is additionally about “adequate worth transparency”. “There’s additionally European case regulation on this regard, which says that the primary worth you see for a aircraft ticket, for instance, have to be as shut as attainable to the ultimate worth. The purpose is that you simply as a person can examine costs in a short time and simply, as an alternative of getting to click on via to the top with every supplier earlier than you recognize what the precise worth of the flight ticket might be .”

“European laws says that the primary worth you see for an airline ticket should match the ultimate worth as carefully as attainable.”

Ortwin Huysmans

Let’s take a look at it

A tangle of ranges

Based on the buyer group, there are at present rates of interest for hand baggage, “from generally as little as 6 euros to quantities above 70 euros”. In Ryanair’s instance, the worth of aircraft tickets will increase by virtually one other 70 p.c for many who deliver hand baggage.

So Testaankoop recordsdata a grievance with the Financial Survey in opposition to the airways Ryanair, Easyjet, Vueling and Wizzair, which depart from Belgium, amongst others. All corporations after all cost additional to hold hand baggage.

Which means the Dutch Transavia – widespread among the many Flemish as a result of it operates from Eindhoven airport – will stay out of hurt’s method in the interim. (Learn extra beneath the image)

Preserve receipts

Nevertheless, only a few weeks in the past Transavia modified their baggage coverage, the place passengers are not allowed to deliver a suitcase on board without spending a dime. Because the starting of April, this airline has additionally been accused of ‘cabin baggage’. The speed: no less than 10 euros per flight, in line with Transavia’s web site. However in actuality that’s extra typically round 20 euros. Testaankoop, via the European umbrella group EuroConsumers, can also put strain on different airways that cost additional for hand baggage.

It needs to be famous: to be able to present adequate assist for the grievance to the Financial Inspectors and subsequent authorized proceedings, Testaankoop encourages “all passengers who must pay the hand baggage charge ​​​​​​​this summer time to maintain proof of cost”.