/data/photo/2014/08/20/1742481Rekening-Bank780x390.jpg "Story of a Customer in Cianjur Losing IDR 51.4 Million in Account, Suddenly Receiving a Withdrawal Notification Page all")
KOMPAS.com – A number of customers of a government-owned bank in the district Cianjur confess losing money on their account.
One of the customers told that he had lost money in his account amounting to IDR 51,400,000.
In fact, according to Nur, he had never made any withdrawals or transactions. He continued, he suddenly received transaction notifications twice.
“First, there was a withdrawal of Rp. 50 million, and another notification appeared that there was a withdrawal of Rp. 1.4 million,” said Nur when met at the bank, Monday.
“In fact, the position of the ATM and handphone (m-Banking) I’m holding. But, there are withdrawals in other places, “he said.
The same thing happened to Popy, one of them bank customers the. The balance in his account suddenly decreased by IDR 5 million.
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Poppy hopes there is an immediate settlement from the bank.
“Earlier information from CS (customer service) he said you have to wait 20 working days. If possible, the solution can be done as soon as possible. My money has to go round because it is for business, ”said Poppy.
The alleged victim skimming
ATM machine illustration-
Meanwhile, the initial suspicion that these customers were victims of skimming. However, the bank has yet to provide an official explanation regarding these customer complaints.
“I’m sorry, I was afraid to say wrong, I’m sorry,” said one bank employee.
(Author: Cianjur Contributor, Firman Taufiqurrahman | Editor: Aprillia Ika)
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