Status: 05/20/2021 09:48 a.m.
After Whitsun, an additional customer center will be opened in the Hamburg exhibition halls for all residents of Hamburg.
The city wants to offer another opportunity to apply for travel and identification documents so that all Hamburg residents have the necessary documents when the pandemic makes it possible to travel again. The customer center in the exhibition halls is to be open from May 25, Monday to Friday from 7.30 a.m. to 7 p.m. According to the Senate, significantly fewer documents were requested and issued than usual during the corona pandemic.
Only with prior appointment
Only passport and ID applications are processed in the exhibition halls, for example for ID cards, passports and children’s passports. All customers must make an appointment before their visit. According to the information provided, the additional offer in the exhibition halls is being implemented in a leading role by the Hamburg-Nord district office and supported by the authorities for science, research, equality and districts as well as the Kassel.Hamburg organization.
The customer center in the exhibition halls has a reception area with four workstations and 50 additional workstations where customers can be served in the future.