China News Service, October 18 According to a full Korean media report, South Korean police summoned those involved in the fire incident at the SK C&C Banqiao data center on 18 to conduct further investigation into whether there was a problem with the battery in the electrical room, where the fire broke out. On the same day, Lee Jong-ho, South Korea’s Minister of Science, Technology, Information and Communications, attended the National Audit Committee of the National Assembly and again apologized for the incident that caused the paralysis of the telecommunications service of the IT giant Kakao.
The investigation focuses on mechanical defects
The police believe that, since there were no personnel present at the fire, the investigation focused on the possibility of defects in the machinery itself. At present, police have obtained surveillance video of the SK C&C Pangyo data center, including the battery fire. In addition, law enforcement also collected a battery module for an emergency power unit (UPS), and entrusted the National Institute of Scientific Investigation with accurate identification.
It was confirmed that the firefighters were notified about 14 minutes after the fire started. In this regard, a person from Data Center SK C&C Banqiao explained that only after a period of time it was possible to call the police because it was necessary to check if a fire had actually occurred and to carry out procedures such as evacuation.
South Korea’s Minister of Science and Technology again apologizes
On October 15, a fire broke out in the SK C&C Pangyo data center in South Korea, resulting in the disruption of several services including KakaoTalk, South Korea’s largest mobile communications app.
On the 16th, South Korean Minister of Science and Technology Lee Jong-ho apologized for the network platform paralysis caused by the fire in the data center and said that relevant services will be restored as soon as possible.
On the 18th, Li Zonghao attended the national affairs inspection meeting held at the Daejeon Institute of Basic Sciences and reported on the fire situation. He introduced that approximately 95% of the data center’s power system has been repaired and that Kakao’s core services, such as KakaoTalk chat software and KakaoT taxi software, are back to normal.
Li Zonghao said that the Ministry of Science and Technology will thoroughly analyze the cause of the accident and optimize the inspection and management system of important telecommunications value-added services and related facilities to prevent similar problems from happening again. As head of the relevant department, he deeply “regrets” that the paralysis of related services has caused great inconvenience to people. This was criticized by individual MPs and asked to apologize. Then Li Zonghao said: “As the head of the relevant department, I sincerely apologize to the people.”
It will take some time for the service to return to normal
According to the Yonhap news agency, the SK C&C data center where Kakao and Kakao’s computer equipment is located has revealed that it is difficult to accurately predict when all services and power will be restored. SK C&C said the Banqiao data center’s current feed rate is 95%, which is basically the same as the previous afternoon. Workers are replacing problem parts like the power supply and working hard to fix it, but it’s hard to predict when the power will return to normal.
As of 11am local time on the 18th, 11 of Kakao’s full services have been restored. The company also expects Daum’s mail to be repaired by today, but is unsure when all services will be fully restored.
The company explained that since the feed rate has not yet reached 100%, the normalization of services is facing difficulties. The company also pointed out that the 95% power rate is only the standard for the entire data center building, which does not mean that the power rate of the Kakao servers also reaches 95%.Back to Sohu, see more
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