Jakarta –
Child Wanda Hamidah | In the end, he underwent surgery for his injury. For this, Wanda Hamidah expressed her gratitude.
He also said how happy he was when he heard the answers to all of them.
“Alhamdulillah … Allah is Great .. Allah is Good, Allah is Most Protecting … Bismillah,” said Wanda Hamidah in her Instagram Stories.
Even so, Wanda Hamidah | questioned why it was only now that the insurance company had listened to all the stories and looked at the patient’s medical records.
“Why can it be accepted after listening to customer statements directly and looking at medical records? Now it’s important to hear and investigate if there is a dispute,” he explained again.
But Wanda Hamidah didn’t want to talk much about it. Wanda Hamidah said she was very happy with the struggles that had been carried out so far.
Previously, Wanda Hamidah said that the baby was finally able to undergo surgery immediately.
“Yes (will be operated on),” answered Wanda Hamidah to detikcom, Sunday (17/10/2021).
Wanda Hamidah was also grateful that what she had fought for was not in vain. He can be relieved because soon, his son will have surgery.
“Alhamdulillah and amen (good luck),” he said again.
Some time ago, Wandah Hamidah expressed his regret in his Instagram about Prudential. After issuing her grievances, Wanda Hamidah finally met with Prudential.
“I have explained many analyzes to Prudential. Insurance must know the type of illness my child has, he must ask for a doctor’s statement,” said Wanda Hamidah.
“So after all the chronology will be reviewed again, ask for the signature of the power of attorney, medical letter. Hopefully the results are good, the complaint is received personally, let’s investigate the medical record. Today, from yesterday’s conclusion, I gave a power of attorney to take the record medical check up given to the insurance. Because the doctor suggested recovery as soon as possible.”
Previously, Prudential had also given his statement regarding this matter. To detikcom, Prudential Indonesia’s Chief Marketing and Communication Officer, Luskito Hambali gave an answer regarding Wanda Hamidah’s post.
“In connection with a post on social media on October 10, 2021 regarding a complaint from a Prudential Indonesia customer, we need to convey that we have contacted him on the same day, October 10, 2021, to provide explanations and answers to complaints about hospitalization claims and benefits. surgery on his policy. We can confirm that the amount of costs covered from the inpatient claim benefit and the surgery benefit is given in accordance with the plan owned by the customer and the policy provisions,” he opened, Monday (11/10/2021).
Watch Videos”Results of Wanda Hamidah’s Meeting with Insurance“
[Gambas:Video 20detik]
(wes/srs)
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