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Sensitive Information Mistakenly Sent to Parents: School Apologizes and Data Protection Authority Notified

i The summary is made by ChatGPT and approved by Dagbladet. Close

To make a long story short

  • A school in Oslo mistakenly sent out sensitive information about students to the parents of a grade level.
  • In an attachment it was stated, among other things, that one pupil has Down’s syndrome, and that another is a bed wetter.
  • The school has apologized for the error and asked the parents to delete the email.
  • The matter has been reported to the Norwegian Data Protection Authority.

Sea view

On Tuesday, an e-mail went out to parents of a grade level at a school in Oslo.

Attached was a list which stated, among other things, that one of the pupils has Down’s syndrome, that another is a bed wetter and that one has been bullied.

The school in question admits the mistake to Dagbladet.

– In case of an error, the e-mail contained an attachment with information about the children, which is personally sensitive. We deeply apologize for this and are very sorry for what has happened, writes the school’s principal in an email.

Ruter sets several bus lines

Request deletion

The school tried to revoke the email but was unsuccessful.

– We therefore chose to contact all the parents and asked them to delete the e-mail.

The school itself has reported the case as a deviation to the Norwegian Data Protection Authority, the headmaster states. They have called around to the parents to apologize and ensure that everything has been deleted. The school will also go through the routines.

– Is it common practice for sensitive information about students to be collected in one document?

– It varies, and in some cases it is most appropriate to collect information in one document. This type of information must always be stored in a secure area, and here in this case we have made a mistake, replies the headmaster.

Refused to pay

– Very private

The Norwegian Data Protection Authority confirms that they are processing a non-conformity notification about a breach of personal data from Oslo municipality and the relevant school.

The Danish Data Protection Authority will not say anything about the degree of seriousness for the time being, but refers to what was sent out as very private information.

– On a general basis, I can say that it is clear that it is very unfortunate when private information about children’s health and problems is sent out to all parents. Children are a vulnerable group, and this is very private information that has been leaked, writes Janne Stang Dahl, director of communications and public relations at the Norwegian Data Protection Authority in an email.

She emphasizes that the school acted quickly when they discovered the error and contacted both those affected and those who received the message.

– Error messages by e-mail are unfortunately not unusual. It is very important to have good routines and training so that such incidents do not happen. However, you can never fully protect yourself from human failure, writes Dahl.

2024-01-29 06:45:00


#email #bullying #bedwetting

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