Schiphol now warns unequivocally that there could be hours of queues in the coming weeks. That also happened on Monday, a spokesperson said. Sometimes there were five-hour lines. “There was less staff than planned and it was a very busy day. In the coming period it will be about as busy as during the May holiday. However, the number of passengers is still below the level of 2019, but because there are not enough hands at the baggage check, not all checkpoints are manned. As a result, it is spilling over into the terminals and beyond.
He continues: “Every day it is a matter of supply and demand, which we respond to as best as possible. But at peak times there can be longer waiting times.”
Overcrowded departure halls
Photos of crowded departure halls are circulating on social media and sources report to The Telegraph that some flights were delayed by three hours. Airline KLM confirms the long queues. The airlines have been in talks for weeks to find a solution, but KLM says there is no solution yet.
The May holiday degenerated more than a month ago into an unprecedented mess at the airport. Despite timely warnings from the travel sector, aviation and trade unions, Schiphol was unable to attract enough staff. Things went completely wrong at security, in particular, as a result of which people missed their flights, saw their holiday fall into the water or even became unwell.
Chaos and ‘grim circumstances’
The latter also happened on Monday, the Royal Netherlands Marechaussee acknowledges. “We had to deal with some people who became unwell,” said a spokesperson. A letter from security firm CTSN Group on Monday reported “a very dangerous situation” on Sunday, creating a risk of “mass walkers.” Security guards managed to bring the chaos and “grim circumstances” under control, General Manager Adan Morik said in a letter that was seen by The Telegraph† CTSN could not be reached for comment despite multiple requests.
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