SCB received 3 major international awards, including the Debit Card of the Year, Best Financial Inclusion Initiative and Best Payments Innovation Awards from the Global Retail Banking Innovation Awards 2020, organized by The Digital Banker, a global banking website. The awards reflect the potential of integrating the Bank’s technological capabilities with cutting-edge financial innovations. To develop new products, solutions and services that meet customer needs. It also reflects the commitment of the Customer Experience team to solve customer pain points in order to deliver a new and better financial experience to meet the changing needs of individual customers. Quickly in the digital world
Ms. Orarat Chutimit Senior Executive Vice President Chief Executive Officer of Retail and Business Banking, Siam Commercial Bank said, “At present, digital technology has become a key player and driver in the financial business. It is also a catalyst and accelerator to change the lifestyle of customers rapidly. SCB is committed to continuously implementing digital technology as the main driver in the development of new financial products for its customers. We also value the customer experience (Customer Experience) which is the heart of the business. Every time the team begins by studying and deepening the customer’s pain point or problem. To utilize the information obtained to develop new financial products and services that are more responsive and create a better seamless financial experience for clients. As well as innovating products that drive change for the better for businesses and society, the bank has received three international awards from the Global Retail Banking Innovation Awards 2020 organized by The Digital. Banker, the world’s leading financial banking website “
The three leading awards received by Siam Commercial Bank are: 1. Debit Card of the Year Award for outstanding performance in the opening of the PLANET SCB card service “Free World of Money Exchange”. world Can exchange money at a good rate and keep it first The rate is as good as leading money changers, able to exchange up to 13 popular currencies in a single card. And supports Thai baht currency You can spend any currency in the world, no 2.5% charge, foreign currency conversion fee, convenient, fast, easy to exchange money anywhere, 24 hours a day via SCB EASY application.
2. Best Financial Inclusion Initiative Award from “Me Tang” product, with SCB being the first bank in Thailand. That invent a new form of financial innovation for company employees who receive their salaries through the SCB Payroll system to advance their salary through the SCB EASY application at their own desired date without having to wait for the end of the month Through new ideas “Money immediately, no need to wait at the end of the month” as a new alternative to help unlock problems when employees need emergency money. To be able to plan finances from their own regular income Without having to rely on informal debt
3. Best Payments Innovation Award from new service “Transfer money abroad via SCB EASY” by joining forces with Ripple, a global partner. A leading provider of payment and remittance solutions from the United States has adopted Ripple Blockchain technology, empowering and expanding its cross-border remittance service to cover needs in 12 major countries across all regions. To facilitate the convenience, speed and value for customers With Blockchain technology through RippleNet, customers can conveniently transfer money via SCB EASY anywhere, 24 hours a day, fast, real-time money transfer. Money reaches destination in seconds or up to 5 days depending on destination system and it’s cost effective. No foreign bank fees. The destination receives the full amount
–
