Enea Group warns customers against false e-mails and texts. Fraudsters pretend to be an energy company and try to extort data needed to use electronic banking.
–
“Enea customers report receiving suspicious SMS messages and e-mails in which fraudsters pretend to be energy sellers, trying to extort money, personal or banking details. Enea calls for caution and asks customers to report false information they receive” – the Group’s press office reported Enea.
–
Scammers send fake SMS and e-mails
As indicated in the announcement, fraudsters send text messages or e-mails to customers in which they inform, for example, about the commencement of enforcement proceedings, underpayment for an invoice or non-payment of receivables, and at the same time threatening to dismantle the meter. In the messages they send, criminals provide a link to electronic payments. The company warns that if you use it, it will provide the fraudsters with login details that can be used to steal money from the customer’s account.
–
The energy company urges customers to be especially careful and not to pay money to the account numbers sent in fake messages: e-mail and SMS.
–
“The company informs that in the correspondence reminding about the payment date or arrears in payments, it does not send its customers links to electronic payments. The messages sent by Enea include an individual account number to which the customer should settle the arrears. The status of settlements with Enea can be verified in a secure way on the customer’s electronic account in eBOK, using remote channels (chat, e-mail) or by contacting the hotline 611 111 111 “- it was stated in the message.
–
As added, Enea customers can report suspicious messages to the e-mail address: [email protected]. They should attach a screenshot or the content of the received message to their notification. Information from clients about false news is provided by Enea to law enforcement authorities.
–
photo-source">Main photo source: Shutterstock
—
