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Samsung Initiates New Sales Service Innovation


Technologue.id, Jakarta – Samsung Electronics Indonesia presents Samsung gadget sales services, namely Store Pickup at Samsung’s online store and Online Order at Samsung’s official offline store (Samsung Store).

Through Store Pickup, consumers can order the desired smartphone, tablet or wearables online and then pick them up at the nearest or destination Samsung Store.

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On the other hand, if a consumer visits a Samsung Store and wants a product that he has tried, but it turns out that the stock at the store is empty, the consumer can ask for help from a product consultant or Samsung Store promoter to order products through Online Order Samsung.com/id and the product will be sent to you. sent to the destination address.

“To provide the best experience of owning a Samsung Galaxy, we provide convenience through Store Pickup services via Samsung.com/id and Online Orders at Samsung Stores spread across 41 locations,” said Yooky Kim, Head of Online Store Samsung.com, Samsung Electronics Indonesia. .

Yooky explained, this service innovation does not only handle sales, but also provides after-sales services such as data transfer from old smartphones, usage tips, to insurance for extra protection.

Using Store Pickup is also very easy, after consumers choose the desired Samsung Galaxy product at the online store Samsung.com/id, followed by
choose the pick-up location from the list of available Samsung Store 1 when completing the transaction (checkout).

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And at checkout, consumers can choose extra service options that can be enjoyed on their visit to SES when picking up products.

While ordering products via Online Order, the process is easy and fast. Consumers will receive the product at the address they choose, both home address and selected SES address. This service is available in 41 Samsung Stores in 20 cities in Indonesia and will continue to be added.

“Whatever method of purchase you choose, the Samsung Store and online store Samsung.com/id will help provide our customers with convenience and convenience in shopping for Samsung products, combined with special offers,” explained Yooky.

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