After the last update, some Samsung Galaxy smartphone owners started complaining about a green line running across the screen. It turns out that the problem is very serious and users have to replace the screen.
Samsung has been unfortunate lately. First after updating some older models make One UI 6.1 z Galaxy AI users started complaining about performance issues touch screen cover, short operating time or overheating of phones. But that’s not the case.
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A few days ago, also after a software update, some users she saw on her screen AMOLED vertical green lines, which are visible at all times, regardless of the content being displayed. The problem affected owners of Samsung phones from the past three years, such as the Galaxy A73 series, Galaxy S21, Galaxy S22 or Galaxy Z Flip 3. It wasn’t long before users of the Galaxy M21 and Galaxy M52 5G with them.
The green line is visible both when you turn on the phone and when when the screen is off. A software update has been identified as the cause of this glitch, which is an easy and seemingly obvious explanation, but unfortunately Samsung did not reveal what it was about. Usually, this type of damage occurs on OLED panels hardware defects: either factory or due to mechanical damage to the display.
The Polish branch of Samsung, although it did not shed any new light on the matter, encourage you to contact the website:
If you notice a straight line on your screen, contact an Authorized Samsung Service Center.
Such encouragement may refer to it software and hardware defectsbut the action launched in India suggests that it is a hardware problem.
Samsung replaces screens with a green line
Smartphone users Galaxy S20, S20+, S20 Ultra, Note 20 and Note 20 Ultraand Galaxy S21, S21+, S21 Ultra and S22 Ultra got a chance in India screen replacement for free, if there is a green line problem. This type of repair is done free of charge once, even if the phone is out of warranty.
It is not known if Samsung will expand the damaged display replacement program to include other models with the green line problem, which also about other countries. If the manufacturer’s service center manages to do that in India, it is no different it should be in Poland too.
This action also indicates that the problem is hardware and hardware it cannot be fixed by another update, and maybe that’s what some unlucky Galaxy owners with a green line were counting on. A hardware failure does not rule out software as the root cause.
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Photo source: Telepolis.pl, SamMobile
Text source: SamMobile, own work
2024-04-22 15:43:34
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