This is a new step towards digitizing customer transaction processes. Sacom Bank.
This service was developed for corporate customers who have received a loan limit from Sacombank and completed loan-related procedures. A simple registration process allows businesses to actively request payments without having to go directly to Sacombank’s trading branch.
The Service does not limit the number of requests within the bank credit limit granted to the Customer. Sacombank has also integrated the “Buy Foreign Currency” function into this service, making it suitable for customers who need to pay spent funds abroad.
Registering and using the Service includes the following steps: Register for the “Pay Online” service at a Sacombank transaction branch. Complete a payment request in Internet Banking. Please attach the required documents. The creation request is completed through the electronic signature transaction establishment method. Sacombank receives and processes payment requests.
According to Sacombank, Sacombank Electronic Banking services are one of the modern and convenient digital banking solutions for individuals and businesses, and are regularly updated with improvements and new features to enhance customer experience. Currently, around 150.000 companies trust this service. This is thanks to various functions, safety, and high security that meet financial needs such as account opening, domestic payment, and overseas remittance. L/C issuance… In particular, with various authentication methods, it is a single-level to multi-level approval model suitable for business sizes from small and medium-sized enterprises to small and medium-sized enterprises (SMEs).
All invoices and transaction documents in Sacombank’s electronic channels are signed electronically by the bank using public digital signatures. In particular, Sacombank e-invoicing has been added to enable businesses to easily communicate information with tax authorities. [.xml] Format is also provided.
Additionally, within the digital banking development strategy, Sacombank has applied eKYC electronic identification technology to deploy the online business account opening function on its website www.sacombank.com.vn starting in 2022. If you are a legal representative, your business will quickly have an account with which you can transact immediately, without having to go to Sacombank’s trading branch to replenish your files.
In 2024, Sacombank added the step of comparing the business representative’s ID card and biometric information to participate in the digitalization of society, while strengthening account safety and security.
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Would you please introduce yourself and your role in Sacombank?
Guest 1: Of course, my name is [John Doe], and I’m the Head of Payment Services at Sacombank. I’m responsible for developing and implementing our payment solutions, including the new “Pay Online” service that we recently launched.
Guest 2: I’m [Jane Doe], the Head of Digital Banking Solutions at Sacombank. My team is responsible for designing and rolling out electronic banking services, such as the e-invoicing and online account opening features mentioned in the article.
Could you please explain the main purpose of the “Pay Online” service and how it benefits corporate customers?
Guest 1: Sure. The ”Pay Online” service is designed to digitize the process of receiving and processing payments from our corporate clients. It allows them to request payments online without having to physically visit a Sacombank branch. We see this as a significant step towards streamlining our operations and making it more convenient for our customers to do business with us. By providing this service, we aim to reduce the time and effort required for both parties involved in the transaction process, ultimately saving them time and money.
Additionally, the service includes features such as the “Buy Foreign Currency” function, which is particularly useful for customers who need to pay bills or make purchases abroad. With a simple online request, we can efficiently process these transactions and provide our customers with the foreign currency they need quickly.
Can you tell us more about the process of registering and using the “Pay Online” service?
Guest 1: Sure. The registration process involves visiting a Sacombank transaction branch where our staff will guide you through the necessary steps. Once registered, you can log in to our Internet Banking platform and initiate payments, attaching any required documentation. The payment request is then completed through an electronic signature transaction establishment method, which ensures the transaction’s security and authenticity.
Guest 2: That’s right. We’ve made the registration process as simple as possible, and our team is always on hand to assist our customers if they encounter any issues. We believe that by offering this type of service, we can significantly enhance the customer experience, making it easier for them to manage their finances and do business.
