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Rome: Acos report, 17 out of 19 services are sufficient, street cleaning and waste collection fail

the most appreciated services concern culture, with the Auditorium and municipal museums.

Waste in via dei Reti in San Lorenzo.

November 11, 2024 at 7.06pm

A city with improving expectations and levels of satisfaction” with the “recent trend towards fully sufficient scores, also as a result of an improvement in those that were less satisfactory in the past, but also of a incomplete recovery of the rating of excellence in those services typically Romans” with the only ‘failed’ sector being urban hygiene, while the most appreciated services concern culture, with the Auditorium and municipal museums. It is the portrait of the city of Rome that emerges from the 2024 Acos Report, the XVII Survey on the quality of life and local public services in Rome, presented today at the CNEL headquarters by the president Renato Brunetta with the president of the Capitoline Assembly Svetlana Celli . In 2024, the average rating given to the quality of life in the capital was 6.60. Respondents were asked to rate the quality of life in their area of ​​the city, which gets an average rating of 6.39 in 2024. The most used services are parks (80%) and public transport (73% bus and 72% metro); above 60% of users we find municipal pharmacies (67%), museums and cemeteries (63%), paid parking (61%). Between 60% and 40% of users we find online services (55%), all other cultural and recreational services (from 53% of the Biopark to 43% of municipal libraries) and taxis (43%). Social services and kindergartens are used by only a quarter of the sample. The evaluations expressed on the individual services highlight sufficient marks for the majority of the services observed (17 out of 19). In fact, only urban hygiene is below sufficiency with 4.9 for waste collection and 4.8 for street cleaning. In general, however, full sufficiency (between 6.1 and 6.5) characterizes seven services, including all public and private mobility, municipal social services, online services and cemetery services. Between 6.6 and 6.9 we find, in order, public lighting, municipal libraries, nursery schools, parks and the Biopark. Drinking water, municipal pharmacies and Palaexpo get a full 7, while the highest rating this year goes to the Auditorium and municipal museums (7.1)

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