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Rodalies opens a Whatsapp to inform about its service in real time

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The train may be late… but at least you’ll know when it’s late. This is the objective of new communication channel via WhatsApp that Neighborhoods of Catalonia launched this Monday.

The new canal, which will work unidirectionally (yes, we’re sorry, that’s what we thought too), aims to inform users in real time of the status of the rail service.

So, those who subscribe to the channel will receive messages from the company informing them of alertsincidents, alternative transportation plans and service restoration, among other relevant information.

How to subscribe to the Rodalies whatsapp channel?

To register for the service, users can access the Renfe channel via this link provided by Rodalies. The registration process is simple: just press the “Follow” button, without having to provide a phone number or personal information.

Once added to the application, the channel is in the “News” tab, and a green circle indicates the presence of unread messages each time the information is updated.

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