/nginx/o/2018/10/14/11497943t1h4ec7.jpg?fit=%2C&ssl=1 "Rigans are offered telephone support in emotionally difficult times – in Latvia – News")
According to the Welfare Department of the Riga City Council, the implemented social distancing and epidemiological security measures have a significant impact on the existing ways of communication and mutual communication. For a section of society, these changes can lead to greater difficulties and worsening of psycho-emotional health.
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“Anxiety, confusion, fear or anger more or less affects each of us. In difficult times, talking to peers can help, but if there is no such opportunity, Riga City Council Welfare Department reminds that adults have the opportunity to receive emotional support by calling the crisis and counseling center.” Skalbes “by 24-hour crisis phones 67222922 or 27722292,” informs the municipality.
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Feelings of anxiety, ignorance or fear may increase during this time, especially among seniors. This is due to the fact that it is seniors who are the most affected by Covid-19 due to various health problems, as well as the fact that existing security measures also pose the greatest risk of social exclusion, which can be particularly severe for single seniors.
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The Welfare Department of the Riga City Council reminds that the Senior Call Center is open every working day from 10 am to 2 pm. Seniors can call 20224913, 25643438 and 29438355.
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Telephone calls are answered by volunteer seniors, who not only provide practical information about the working hours of Riga municipal institutions or the telephone numbers of these institutions on a daily basis, but often have significant emotional support when the senior has nothing to talk to. In addition, seniors are offered the opportunity to call back so that seniors do not have to spend their money on the call.
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Taking into account the risk of social alienation posed by the current situation, the Welfare Department of the Riga City Council invites to share information about the Skalbe 24-hour crisis phone, Senior Call Center and be responsive, especially if you know someone who might find this information very useful and help in an emotionally difficult time.
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Unclear information about social support in the capital on working days can be found by calling the Riga City Council Welfare Department’s free information line 80005055, a voice mailbox is open outside working hours.
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