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Revolutionizing Union Services: Xianyang’s Smart Trade Union Platform

[Warming things about my mother-in-law’s family]

Original title: Shaanxi Xianyang comprehensively promotes the systematic construction of online trade unions – (Quotation)

The trade union is built on the “fingertips” and employees can hold it in the “palm” (theme)

Correspondent Ma Jingyun Workers Daily-China Industry Network reporter Mao Nongxi

At noon, Zhou Shengyu, a courier at the Xianyang branch of ZTO Express in Shaanxi Province, had just finished an order, and large beads of sweat were dripping from his forehead. “Have a break.” He smiled innocently at the colleague he met on the road, took out his mobile phone, opened the “Shaanxi Trade Union” APP, entered Xianyangzi Station, and found the outdoor worker station closest to him on the map.

“You can find the nearest inn by searching on your mobile phone. It’s so beautiful to go to the inn to drink water, enjoy the coolness and rest your feet on a hot day.” Zhou Shengyu shared the “summer resort” with the new colleagues. In this way, the trade union is “sticked” to the “fingertips” of more than 860,000 trade union members in Xianyang.

Since last year, the Xianyang Federation of Trade Unions has actively integrated into the overall construction of Shaanxi Trade Unions’ “One Network” and Xianyang’s “Smart City”, comprehensively promoted the systematic construction of online trade unions, used the union at the “fingertips” to care for the employees in the “palm”, and provided Employees are “linked” to a better life.

23,000 people have joined “fingertips”

“In the past, when a company applied to establish a union, it had to submit three applications and at least three trips. No procedure was missing. The entire process was time-consuming and laborious.” said Li Yaxin, a grassroots trade union cadre in Weibin Street, Qindu District.

But since the Xianyang Smart Trade Union Platform’s online trade union function was launched, everything began to change.

“It only takes 3 minutes. The smart trade union is so convenient.” Under the guidance of Weicheng District trade union cadre Jia Wei, Wang Zhixia, a cleaner at Beikong Urban Services (Weicheng) Co., Ltd. in the district, filled in the membership information and submitted the membership application. Becoming a union member takes less than 3 minutes.

In Sanyuan County of the city, 141 administrative villages under the jurisdiction of 10 town offices have opened a green channel for workers with new employment forms to join the union. Scan the QR code at any time to join the union immediately.

“The mobile window for membership establishment has been replaced by the QR code for membership application at various service stations, which has greatly improved our work efficiency.” Wei Na, director of the Organization and Civil Affairs Department of the Sanyuan County Federation of Trade Unions, talked about the membership development in recent years, Very emotional.

According to statistics, in the more than 300 days since the Xianyang Smart Trade Union Platform was launched, 23,000 employees have joined the union “on the cloud”.

“The smart trade union platform of the Municipal Federation of Trade Unions has changed ‘maximum one trip’ to ‘zero errands’. At the same time, it has specially opened a ‘one-click membership’ port for workers with new employment forms. Unit establishment, organizational relationship transfer, membership approval, meeting Applications and approvals for registration management and other work can be processed online, and the service items are clear, concise and convenient, allowing one account to be used all over the network.” Li Xiaopeng, a staff member of the Network Center of Xianyang Federation of Trade Unions, said.

The trade union service is open 24 hours a day

“At noon, I tried to leave a message on the smart union platform, ‘The weather is hot. Can I send some mung bean soup?’ Unexpectedly, the staff canteen added mung bean soup and watermelon that afternoon.” Holding the cool mung bean soup, Shaanxi Baixiang Food Co., Ltd. Company employee Zhou Min said excitedly.

These “little thoughts” come from the smart union platform.

Liu Shuai, chairman of the trade union of Shaanxi Baixiang Food Co., Ltd., checks the smart trade union platform every day. After collecting and sorting out the information on employees’ demands, he promptly provides feedback to the administration and conducts online interactions, urging relevant responsible departments to actively coordinate and deal with it. “Follow it to the end until the end. until the appeal is resolved.”

“The platform ‘pretends’ to provide cadres and workers with basic necessities, food, housing, and transportation. The backend data is very detailed and can be ‘open’ almost 24 hours a day.” Liu Shuai said.

“Trade union business must be ‘online and exhaustive’, to achieve online acceptance of employee demands, online implementation of employee services, online promotion of trade union work, and online presentation of work results. Let employees experience the full range of trade unions at their ‘fingertips’ , great service.” At the beginning of the platform construction, Gao Wugang, vice chairman of the Xianyang Federation of Trade Unions, requested at the communication meeting with the builder.

In accordance with the multi-level operation idea of ​​”preparation by the provincial president and hierarchical operation”, the Xianyang Smart Trade Union Platform has finally determined its construction purpose of focusing on online business processing and improving service quality and efficiency.

In September 2022, the “Shaanxi Trade Union” APP Xianyang Sub-station, the province’s first municipal-level trade union sub-station with “full platform, full application, and full data” integrated into “Shaanxi Trade Union Services One Network”, was launched.

“For workers in the new employment situation who want to join a union, the smart trade union has launched a ‘cloud membership’; for corporate trade union legal person qualification certificates, the smart trade union has launched a ‘cloud management’; for job hunting, the smart trade union has launched a ‘cloud recruitment’; for love reading, the smart trade union electronic employee bookstore Experience ‘cloud reading’… Whatever employees need, they can find on the platform. Whenever they need it, just click on it, and the union service will be online 24 hours a day waving to every member.” At the system operation training meeting, technical experts Wang Hao introduced.

Master your “family information” anytime and anywhere

In April this year, Liu Wenqing, a worker from the socialization union in Puji Street, Wugong County, used the “sit-in” method to visit 92 companies in the Wugong County Industrial Park for 35 days. Information collection, information verification, information entry… Liu Wenqing helped 458 members in the park download the smart union platform and authenticate member information.

“If our union cadres run away more now, we will be able to achieve ‘more data running away, and employees running away less’ in the future. It’s worth it!” Liu Wenqing said.

Since Shaanxi Province launched a special campaign to collect real-name information on trade union organizations and members in 2019, trade unions at all levels in Xianyang City have strictly registered organizational information step by step as required, and adopted methods such as multi-party data sharing and information import to achieve full coverage of grassroots trade union organizations. Completed the entry of information for more than 860,000 members in the city.

The Xianyang Smart Trade Union Platform was launched, and the Municipal Federation of Trade Unions started the real-name authentication of members, activating “a pool of still water.” The city’s 109 socialized trade union workers follow the guaranteed responsibility system and enter enterprises and parks to provide face-to-face introductions and one-on-one guidance to members.

“Our membership data is waterless. Every member’s information has been authenticated by the member himself.” Zhang Bilian, a cadre of the Jingyang County Federation of Trade Unions, said seriously.

Up to now, the Xianyang Trade Union has collected member information of 863,300 people, and 200,000 people have passed real-name authentication on the member’s mobile phone. The number of certified members ranks first in the activity list of the province’s employee service network.

The Xianyang smart trade union platform realizes dynamic data management. Organizational data, member data, and trade union cadre data are clear at a glance. Members can grasp their “family information” anytime and anywhere, laying a “big data” foundation for the implementation of precise services.

“The second phase of the construction of Xianyang Smart Trade Union is about to start. The General Secretary of Xianyang City will ‘run with small steps and iterate quickly’ to promote the smart trade union to enter version 2.0, create more inclusive services with Xianyang’s ‘work’ brand, and strive to make Xianyang The smart trade union platform is more popular among employees.” Gao Wugang said with confidence.

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